Online ticketing service

Buying online tickets

• How do I buy a ticket online?
• What kind of tickets/ services can I book online?
• How do I change my order?
• How do I pay?
• Is my payment secure?
• How do I know if my payment went through?

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Questions about the tickets

• How do I get my ticket?
• How do I present my ticket?
• What are the conditions of use of my tickets?
• How will my ticket be checked?

Modification, cancellation or refund request

• I would like to change the ticket holder's name or postpone my visit
• I am entitled to free admission and would like to cancel my reservation
• I would like to get a refund

Manage my account

• Processing of personal data
• How can I get my purchase receipt?