Tickets cannot be refunded or resold. The circumstances in which a refund can be claimed are specified in the museum’s Terms and Conditions.

Any refund claims must be sent within one month of the date of the booked service or activity, by email

to Remboursement-Billetterie@louvre.fr, or by post to Musée du Louvre – Assistance Billetterie – 75058 PARIS CEDEX 01.